Frequently Asked Questions
Everything you need to know about bringing the Boardwalk aesthetic into your home.
What is the typical shipping timeframe for furniture orders?
Most in-stock furniture pieces are processed within 3-5 business days. Delivery typically takes 2-3 weeks depending on your location and the size of the item. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer White Glove Delivery services?
Yes, we offer White Glove Delivery for select large furniture items. This service includes inside delivery to your room of choice, assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and textiles?
We accept returns on home decor, rugs, and textiles within 30 days of delivery. Items must be in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
Are your wood products sustainably sourced?
At Boardwalk, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure minimal environmental impact without compromising on quality.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We recommend ordering our complimentary swatch kit to see how the colors and textures look in your home's unique lighting before making a final commitment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.